Privacy Statement

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OVERVIEW

Mark Anderson Companies, Inc., its subsidiaries, and Affiliates, know your privacy is important to you.  It is also important to us. We are committed to behaving ethically and legally when we process personal information.

This Privacy Statement (the "Statement") contains the terms that guide our treatment of personal information. This Statement applies to personal information in any format or medium, relating to employees, customers, vendors, and others who do business with Mark Anderson Companies, Inc., its subsidiaries, and Affiliates. We collect and use personal information to perform our business functions and provide quality products and services.

Our website contains links to other websites. These websites are not covered by this Statement, and we are not responsible for the privacy practices or the content of these other websites.

WHAT DATA DO WE COLLECT? We or a relevant designated service provider, collects personal information through this Site, such as during registration, when you request certain services or products or submit information for a promotion or survey, which may include:

1. Personal Identifiers - Your name, phone number, email address, work address, or other contact information
   
   
2. Personal Information Records
   
   
3. Commercial Information
   
   
4. Internet Usage Information
   
   
5. Geolocation Data and Demographic Information
   
   
6. Professional, education, and employment related information
   
   
7. Signature, online identifier, Internet Protocol address, or other similar identifiers
   
   
8. Account login credentials (i.e., usernames & passwords), user content, usage information, browsing history, search history, and preferences
   
   
9. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, preferences, and information regarding a user’s interaction (including reading habits) with an Internet website, application, advertisement
   
   
10. Inferences from Personal Information Collected as listed above
    

How Do We Collect Data- Sources of Personal Information? Mark Anderson Companies, Inc., its subsidiaries, and Affiliates receive and use various types of personal information to conduct our daily business operations and activities. You directly provide most of the data and information we collect. We collect and process data directly from you when you do any of the following:

1. Register online or place an order for products or services.
   
   
2. Voluntarily complete a customer or vendor survey or provide feedback by email or phone.
   
   
3. Use or view our website via your browser’s cookies or use e-commerce services or social media pages.
   
   
4. Apply for a position, or to do business, with our Company.
   
   
5. Establish a contractual employment or commercial relationship with us.
   
   
6. You provide us with any type of service as a vendor.
   
   
7. When you allow us to provide any type of service, product, or support.
   
   

We may also collect categories of personal information from the following:

• Third-party vendors
  
  
• Our distributors
  
  
• Our business partners (non-vendors)
  
  
• Contractors (e.g., consultants, agents, and representatives)
  
  
• Covered individuals' e-mail accounts, chat logs, social media accounts
  
  
• Covered individuals' devices
  
  
• Directly from covered individuals
  

Personal information is obtained directly from you, from others authorized to provide the information, such as from your employer or educational institution, from activity on this Site, and from other parties with whom we work, such as service providers, business partners, advertisers, advertising technology providers, advertising servers, data analytics providers, and social networks.

WHAT ARE COOKIES, HOW DO WE USE COOKIES, AND HOW DO YOU MANAGE COOKIES?

Mark Anderson Companies, Inc., one of its affiliates or designated services providers may use “cookies”, web server logs, web beacons, or other electronic tools to collection information about you, such as your IP address, browser type, language, operating system, computer platform, and the state or country from which you access the Site.

• What are Cookies? A cookie is a small text file that the site you visit requests to save on your device.  Cookies are used on many. websites to allow a visitor access to various features. The information in the cookies is possible to use to follow a user’s browsing. There are two types of cookies.  One type saves a file for a long time on your device, such as what is new to a website since you last visited it. The other is called session cookies and is temporarily stored in your device’s memory only while browsing the website and disappears when you close your browser.
  
  
• Types of Tracking Technologies We Use.
  
  
  • Session Cookies. Our website uses session cookies, which are stored only when your browser is open. When you close your browser, the session cookie is lost.
     
  • Other Cookies. Our website also saves other information in cookies. We save values that we use to retrieve your settings (such as automatic login, sorting in lists, etc.) in a database.
    
    
    • PT_OnlineBusiness_Authentication
      This cookie is used to identify you as a logged in user and contains a unique and auto generated user id. It will disappear when you log out, otherwise it is stored locally on your device for 3 days.
      
      
    • AllowCookies
      This cookie is saved when you accept the cookie information, and it is saved for a year to prevent the cookie notification to show again within that year.
       
  • What happens when I accept cookies in the browser? For security reasons you should use the Log Out button when you leave the site (this of course only applies if you have logged in). The cookies we use do not save any personal information and/or information related to the pages you visit.
     
  • If you do not accept cookies in the browser settings
    
    
    • You cannot log in
      
      
    • You cannot order
      
      
    • You cannot add products to the cart
      
      
    • You cannot fully use our website
      
      
    • You can read information with limitations
      
      
    • You can view products with limitations
       
• Tracking Technologies Choices and Consent. We obtain your consent to our collection of your personal information through using cookies and tracking technology by providing you with transparent information in this Statement and providing you with the opportunity to make a choice to disable Cookies as set forth above. Please note that we are not required to obtain your consent to our use of Tracking Technologies identified above that are strictly necessary.
  
  
• Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit.
  
  
• Disabling Tracking Features. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked by selecting certain settings. Please be aware that if you disable or remove these technologies, some parts of our website may not work and that when you revisit this website your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
   

Most browsers are set to accept cookies by default. If you prefer, you can usually set your browser to disable cookies, or to alert you when cookies are being sent. The help function on most browsers contains instructions on how to set your browser to notify you before accepting cookies or to disable cookies entirely. You need to set each browser, on each device you use to surf the Web. Thus, if you use multiple browsers (e.g., Chrome, Safari, Internet Explorer, Firefox, etc.), you should repeat this procedure with each one. Similarly, if you connect to the Web from multiple devices (e.g., work and home), you need to set each browser on each device. However, note that this Site will not function properly if you disable cookies.

To assist us with the uses described in this Privacy Statement, information collected about you and your use of this Site or other websites may be aggregated, analyzed, or combined with personal or other information about you from other online or offline sources. If you prefer that we not combine non-personal information that has been collected, through cookies, about your use of this Site or other websites with personal or other information about you, then please delete and disable cookies for each browser, on each computer you use to surf the Web.

HOW WILL WE USE YOUR DATA?

Generally, we collect, use, and disclose your personal information to provide you with products and services and as otherwise related to the operation of our business. We may use your personal information for some or all the following business purposes:

• Provide Product Information and Product Sales
  
  
• Perform Services
  
  
• Provide more relevant products and services
  
  
• Process orders and transactions
  
  
• Provide support for our products and services
  
  
• Research and Development
  
  
• Fulfilling regulatory requirements and Quality Assurance
  
  
• Security
  
  
• Debugging
    
• To  Communicate with you
  
  
• Provide you with offers and promotions of our company that may be of interest to you
  
  
• Enhance your experience with this Site, including to save your preferences and login information and provide customized content
  
  
• Analyze web site usage and use of the Site
  
  
• Identify and analyze product or service usage metrics and/or trends and develop  data analysis
  

SHARING AND DISCLOSURES TO THIRD PARTIES

We may engage third-party contractors, service providers, and other vendors to help us accomplish our business objectives. There are other circumstances where we are required by law to disclose personal information to third parties such as public authorities.
Disclosures for business purposes:

In the preceding twelve (12) months, Mark Anderson Companies, Inc., its subsidiaries, or Affiliates may have disclosed the following categories of personal information for a business purpose:

1. Personal Identifiers
   
   
2. Personal Information Records
   
   
3. Commercial Information
   
   
4. Internet Usage Information
   
   
5. Geolocation Data
   
   
6. Professional or Employment Information
   
   
7. Inferences from Personal Information Collected
   

Notwithstanding anything to the contrary in our other privacy notices, we restrict use of your personal information shared with our vendors for business purposes.

We may disclose your personal information for a business purpose to the following categories of third parties:

• Our subsidiaries and affiliates
  
  
• Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you
  
  
• B2B Customers
  
  
• Business Partners
  
  
• Customer Service Representatives
  
  
• External Auditors
  
  
• Finance / Accounting Teams
  
  
• Internal Auditors
  
  
• Internal Employees on a need-to-know basis
  
  
• Legal, Compliance, and Regulatory-Quality Teams
  
  
• Operations / Maintenance Teams
  
  
• Public Authorities / Government Bodies
  
  
• Sales/Marketing Teams, Representatives, or Agents
  
  
• Service Providers and Vendors, such as for advertising or marketing purposes, internet service providers, data analytic providers, operating systems and platforms, and social networks
  

We engage with third-party contractors, service providers, and other vendors for certain services. If the engagement involves the transmission of personal information, we direct the service provider to treat that data consistent with legal requirements.

In certain circumstances, we may be required to disclose personal information when required by law, when required to protect our legal rights, or in an emergency where the health or security of an individual is endangered.

We may also disclose personal information in the context of any sale or transaction involving all or a portion of the business.

HOW DO WE STORE YOUR DATA?

We take commercially reasonable precautions to keep personal information secure against unauthorized access and use and we periodically review our security measures. We are committed to processing your data in a secure manner and have put in place specific technical and organizational measures to prevent the personal information we hold from being accidentally or deliberately compromised.

DATA PROTECTION RIGHTS

If you reside or otherwise find yourself in jurisdictions with data protection laws, we are committed to supporting your rights granted by such applicable data protection laws. Otherwise, you can contact us at any time to discuss your privacy concerns. Under certain circumstances, you may have the privacy rights described in this section. Any request you submit to us is subject to an identification and verification process. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information

If you require this notice to be provided in a different format, please submit the request by email at Privacy@maianimalhealth.com .

If we cannot comply with a request, we will explain the reasons in our response. We will make commercially reasonable efforts to identify personal information that we collect, process, store, disclose, and otherwise use and to respond to your applicable privacy rights requests.

Rights with Respect to Your Personal Information

Depending on the jurisdiction, you may have the following rights with respect to your personal information:

• To access and request certain information about the processing of your personal information
  
  
• To obtain a portable copy of your personal information
  
  
• To correct personal information
  
  
• To delete personal information
  
  
• To restrict processing of certain personal information
  
  
• To object to the processing of personal information
  
  
• To withdraw consent, where this was the lawful reason for processing
  
  
• To lodge a complaint with the relevant supervisory authority
  

Please bear in mind that if you exercise such rights this may affect our ability to provide our products and services.

For inquiries about your personal information, please contact us by emailing us at Privacy@maianimalhealth.com. While Mark Anderson Companies, Inc. and its subsidiaries and affiliates will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, if allowed or required by applicable laws. If we cannot act with respect to a request relating to your personal information, in certain jurisdictions, you may have the right to appeal that decision by e-mailing us at Privacy@maianimalhealth.com.

Please note that it may take some time to process your request, consistent with applicable law.

If you choose to exercise these rights, we ask you to provide sufficient information, including the products and services you have used in the past, your state and country of residence, and contact information, for us to verify your identity and process your request. Depending on the types of requests, additional information may be requested.

You may use an authorized agent to submit a request on your behalf related to your personal information. If you choose to use an authorized agent, you should supply your agent with written permission to act on your behalf in relation to your request, and your agent must provide us with proof of such authorization before we process your request.

If you wish to access, correct, delete, or restrict use of your personal information contained in public records information, you will need to contact the third-party supplier of the information directly. If you have any questions regarding public records information on this Site, please contact us at Privacy@maianimalhealth.com and include the name of the relevant website or product in the Subject line of your inquiry.

California

If you are a California resident, the information below applies to you and supplements the information provided above.

Mark Anderson Companies, Inc., its affiliates, subsidiaries, and designated service providers may share personal information for cross-contextual behavioral or targeted advertising outside of the use of electronic technologies to provide relevant advertisements, with third parties in ways that may constitute a “selling” or “sharing” under the California privacy law, for the purposes set out in this Privacy Statement. You may adjust your preferences related to tailored advertising by emailing us at Privacy@maianimalhealth.com with the heading the “Do Not Sell/Share My Personal Information.”

If you choose to exercise the rights set out in this Privacy Statement, you also have the right to not receive discriminatory treatment for exercising these rights.

Where recognized, we treat global privacy control signals as a request to opt-out of the “sale” or “sharing” of personal information. Additionally, certain browser plug-ins provide options for communicating opt-out preference signals such as global privacy control.

California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Mark Anderson Companies, Inc. to its affiliates and/or third parties for their direct marketing purposes. To make such a request, please send an email with your first name, last name, mailing address, email address and telephone number to Privacy@maianimalhealth.com. Please include “California Privacy Rights” in the Subject line of your email.

The Site is not directed at children under the age of 16, nor do we have actual knowledge that we “sell” or “share” the personal information of children under the age of 16. If you have knowledge that a child under the age of 16 has submitted personal information to us, we request that you contact us via one of the methods listed above so that we may delete the information.

OBTAINING COPIES OF PERSONAL INFORMATION:

You may have the right to obtain a copy, no more than twice in a twelve-month period, of your personal information that we have collected and are maintaining. To make a request, e-mail us  at Privacy@maianimalhealth.com .

DELETE:

Except to the extent we have a basis for retention under applicable law, you may request pursuant to applicable law that we delete your personal information that we have collected and are maintaining. Our retention rights include, without limitation, complete transactions, and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement. To make a request, e-mail us at Privacy@maianimalhealth.com .
 

CHANGES TO THIS PRIVACY STATEMENT:

We reserve the right to modify this Privacy Statement and related business practices at any time. We will duly inform you of any changes by posting here.

Contact Information

Questions or comments regarding this Statement should be submitted to Privacy@maianimalhealth.com .

This Statement may be amended from time to time, consistent with the requirements of applicable law, and will be effectively immediately.

Updated March 1, 2023